At NUTRIX, we strive to provide our customers with an exceptional an exceptional online shopping experience. Part of that experience includes a clear and reliable shipping policy. Below, we detail our shipping policy for your knowledge:

Delivery Times

Delivery times may vary depending on the destination and the specific product you have purchased. Estimated lead times will be displayed during the checkout process and can vary and may vary from 1 to 5 business days. We make every effort to meet estimated delivery times, but please be aware that unforeseen circumstances such as weather problems or logistical weather or logistical delays may affect delivery times. We promise to keep you informed if there are any delays in your order.

Shipping Costs

  • Free shipping on orders over 20€.
  • Minimum shipping cost : 2,99€.
  • Weight, dimension and destination surcharges are applicable when placing the order.
  • Possible additional charges for shipments to Andorra and the Canary Islands.

Shipment Tracking

We will provide you with a tracking number so you can track your order online. This number will allow you to monitor the progress of your your shipment from our warehouse to your door. If you have any questions or need assistance with tracking your order, please do not hesitate to contact our customer service team.

Successful Delivery

To ensure successful delivery, be sure to provide accurate shipping information during the checkout process. This includes the complete and correct address, as well as any additional instructions that may be necessary for the courier. If you are not available at the delivery address when delivery is attempted, the carrier will leave a notice so you can arrange a redelivery or pick up your order at a delivery or pick up your order at a designated location.

Returns and Refunds

If you are not satisfied with your purchase, please refer to our return and refund policy for detailed information on how to proceed.

Contact

If you have any questions or concerns regarding shipping, please do not hesitate to contact our Customer Service team. We are here to help you. Thank you for placing your trust in NUTRIX. We will make every effort to ensure that your order is order is delivered in a timely and safe manner.